Scan & connect
Guests scan the property QR code or use the agreed service contact.
How working with StayWithVantage works.
We understand your property's requirements, configure the agreed guidebook and workflows, test the setup, then deliver the service — with updates and ongoing support handled as agreed. We coordinate the information. Your team handles the work.
Find information or ask
Open the guidebook, request help or report a property issue.
Capture the details
The report is recorded against the property and reservation, where applicable.
Route to the right person
The request reaches the responsible team member or agreed service partner.
Carry out & update
Your team does the work and updates progress.
Keep a clear record
Managers can see what is open, in progress and resolved.
Remote onboarding is available UK-wide. London site visits are optional, on request and quoted separately.
CLEAR RESPONSIBILITIESInformation moves.
Information moves.
Your team acts.
- StayWithVantage captures, organises, routes and tracks reports.
- Your owner or manager retains responsibility for the property.
- Your team or an agreed partner carries out the assigned work.
- Reports can be associated with an active reservation where applicable, or exist independently.
SAMPLE ISSUE REPORT
A clear record. A responsible person.
An illustrative report, not a real guest request.
PropertySample apartment · Unit 02
IssueAppliance not working
Assigned toProperty maintenance contact
StatusIn progress
Next updateResponsible person records progress
LET’S GET STARTED
Tell us about your property.
We’ll reply within one working day.