Sunlit serviced apartment living space prepared for the next guest

Flagship offer · Elite Package

Elite Property Care.

A better way to live.
A better way to operate.

One integrated package, built around four connected areas — so care, guest experience and smarter property support come from one point of contact.

AProperty CareBGuest ExperienceCSystemsDOperations

The full proposition

Four parts. One package.

Elite Property Care brings the physical care of the property together with the experience around the stay, a consistent place for information, and day-to-day support for the people who run it.

  1. A

    Property Care

  2. B

    Guest Experience

  3. C

    Systems

  4. D

    Operations

A · Property Care

The property stays guest-ready.

Elite Handlers is the physical readiness layer. It runs as a monthly service subscription — a consistent team on an agreed schedule — so the property is kept to the same standard week after week rather than fixed in bursts.

Housekeeping
Service visits at an agreed weekly frequency. Property care rather than cleaning alone: condition is observed and reported, not only tidied.
Linen & bedsheet management
Collected, washed, dried, ironed and rotated on schedule, so fresh linen is always part of the readiness cycle.
Consistent standards
Vetted, trained and supervised staff working to the same standard of record on every visit.
Housekeeper smoothing crisp white linen in a prepared bedroom
Folded towels and amenities set out in a prepared bathroomNeatly stacked pressed white linen

B · Guest Experience

The stay has more to offer.

StayWithVantage is the hospitality optimisation and guest-experience layer. It helps a property present useful information, services and experiences across the guest stay — so guests have clearer, more useful options while they are there.

StayWithVantage is the infrastructure and guest-experience layer through which relevant services can be presented, requested and coordinated. Services themselves are delivered by the property, its team or the relevant providers.

Guest using their phone in a warmly lit premium apartment at dusk

Examples only — presented where relevant to the property

  • Airport transfers

    Airport transfers

  • Grocery

    Grocery

  • Personal training

    Personal training

  • Room services

    Room services

  • Laundry

    Laundry

  • Other guest services

    Other guest services

C · Systems

Everything has a clear place.

The connected information layer is about clarity and consistency, not complexity. Property information, guest requests and the coordination of relevant services each have one consistent place — so nothing depends on memory, scattered messages or whoever happens to be on shift.

  • Property information kept in one place and presented clearly to guests
  • Guest requests captured in a consistent format
  • Relevant service coordination recorded rather than passed around informally
  • The same standard of record across every stay
A guest request captured in a clear, consistent format on a phoneProperty requests listed with their current status for the operator's team
Serviced apartment living room in warm daylight, ready for the next stay

D · Operations

An organised day-to-day.

Care routines are set rather than improvised. Guest needs surface at the moment they matter. Your team can coordinate around a consistent guest experience instead of rebuilding the plan each week.

  • Clear, scheduled care routines for the property
  • Guest needs visible at the right moment
  • Your team coordinating around one consistent experience
  • One point of contact across care and guest experience

The work itself is performed by your own team or by Elite Handlers. StayWithVantage connects the guest-experience and information layers around it. We do not replace your team, set your pricing or manage your revenue.

Designed for

Properties with standards to keep.

Boutique hotel lobby at dusk
Hotels
Serviced apartment living space in warm daylight
Serviced Apartments
Short-let bedroom with fresh linen and keys
Short-Lets
Property management desk with floorplans and keys
Property Managers
Corporate long-stay apartment with desk and city view
Corporate Accommodation
Commercial office lobby with stone and glass
Commercial

How to get started

Four steps to your package.

  1. 01

    Talk to us

    Tell us about the property, the number of units and how the stay currently runs.

  2. 02

    Property assessment

    A short assessment confirms scope, frequency and the right service mix.

  3. 03

    Your package

    You receive a confirmed monthly subscription scope for care, alongside the guest-experience layer.

  4. 04

    Onboarding

    Schedules are set, the team is introduced and your property information is prepared.

A better way to live. A better way to operate.

Tell us about your property and we'll shape Elite Property Care around it.

  • A

    Property Care

  • B

    Guest Experience

  • C

    Systems

  • D

    Operations